Pilote remains extremely cool via radio: 'Hole in device and someone outside'
philadelphia April 18, 2018 11:09The pilot who hit the heavily damaged Boeing 737 of Southwest Airlines safely in Philadelpia, gets all the praise for her performance. Tammie Jo Shults (56) remained extremely cool, according to the communication with air traffic control that has been released. 'There is a hole in the plane and someone is sucked out,' Shults says calmly.