Ombudsman investigates digital mailbox government

the hague - The National Ombudsman will do in response to a series of complaints investigation MijnOverheid.nl to the digital mailbox of the website. In both the National Ombudsman as MAX Ombudsman are regularly complaints about missed messages in the digital mailbox.

Omroep MAX has therefore set up a special hotline to collect complaints. The National Ombudsman Reinier van Zutphen take these complaints with an investigation. He wants to know what problems people call when using the Message. Van Zutphen said Tuesday in the MAX program Hotline!

In the Message of My Government. nl get letters include the Tax Office, the Social Insurance UWV, the Department of Road Transport (RDW), municipalities, provinces and water.

More than six million people have now activated the digital mailbox. According Broadcasting Max can not anyone good with the feet. 'So people see bills or calls over the head, causing them to incur additional costs by reminders and debt collection. '

Van Zutphen said in Hotline! that among the people who use it difficult to find the Message elderly and people who can not afford buying a computer.