Customers collapsed hotel already sat for hours 'stuck' for avalanche

- Customers who now lie under the rubble of all had already settled the collapsed hotel Rigopiano in the Italian city Farindola and packed their bags to leave. They did Wednesday at only waiting for the snow for three hours that would pave the way. But that never came. First the snow would come back at five. But when that did not come. Later, at ten o'clock in the evening the devastating avalanche came.

Giampiero Parete, cook by profession who, with his wife and children at the hotel was on vacation, then took just stuff out of his car. He saw the avalanche hotel, where his wife and children were still stunned. Through a message on WhatsApp he contacted his colleague, restaurateur Quintino Marcella, and called for help.

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Quintino Marcella changed his mind for a second, and immediately called the police. But then things went wrong. He was not taken seriously. 'There is nothing serious happened at the hotel,' he was told twice by an employee of the police.

Only later everyone was aware of the seriousness. But when the hotel appeared unattainable. A group of mountaineers from the Guardia di Finanza knew skis morning after four hours until the first to reach the spot. There have now been found and salvaged to three dead bodies.

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There are still 27 people missing. Sniffer dogs smell anything and missing persons giving no sign of life. The place is also very difficult to access due to large piles of snow.