Phone Provider campaign stops after complaints

Phone Provider campaign stops after complaints

Tech January 26, 2016 10:07

- The mobile carrier New Holland stops immediately with its marketing campaign. That a company spokesman said Monday night on the television program Radar. The phone company took the decision because of the many complaints received by Radar.

One of the biggest complaints from customers of New Holland was that it often was not good if someone chose to try to keep the same mobile number. Consumers thus have to receive retroactive compensation for the overpayment subscription fee, said the spokesman in the consumer program AVRO TROS. The spokesman for Holland New promised doubles the capacity of the customer, expands the opening of the helpdesk and call the customer service is temporarily free.

The company hopes to solve the problems within six weeks.

Not only with radar were common complaints. Earlier, the Consumers reported that many people had come forward with them because the customer New Holland was difficult to reach.

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