Consumers who buy from an online store in another EU country receive better protection as it is to the European Commission.
If the proposals are accepted, the buyer can better obtain justice if there is something wrong with the ordered product or service purchased. The consumer does not need to show more if there was anything wrong with supply and can easily retrieve his money or terminate his contract.The warranty for online purchases in all 28 EU Member States should be two years, wants Brussels. Especially SMEs can benefit from the simplified rules, Brussels said Wednesday.Retail Netherlands welcomes the proposals.,null, Equal rules provide much clarity so retailers can confidently across the border. ''The organization calls instead that the same rules will also apply for purchases in physical stores, partly because some products, such as a floor, partly in the shop and partly be ordered online.,null, Then of course have the same warranty terms apply, otherwise created an unworkable situation. "The Consumers' Association and its European sister organizations are critical. The current proposal would weaken consumers' rights and create confusion, because the difference between online and store purchases.,null, Why the EU would give a different guarantee to anyone who buys a pair of shoes online than to the one who does in a shopping street. ''